We have the latest same-day cutoff of any Master Distributor east of the Mississippi, and here’s how we do it.
Speed Through Technology.
We have automated as many inbound ordering processes as possible, including receiving orders from customers and then routing orders to our Fulfillment Specialists. Our customers elect to send us Purchase Orders in all sorts of ways, from EDI to e-mail and even fax, and we’ve found ways to automate the processing of each of these. From there, we send these orders near-real-time to our Fulfillment Specialists and, ultimately, the dock door.
Speed Through Carriers.
HM Wallace spends a great deal of time partnering with its carriers to ensure the best service possible to you, our customer. We have negotiated the latest possible pick times to allow you the most time to serve your customer, and our strategically-located warehouse is within miles of key hubs for multiple parcel and LTL carriers.
We pride ourselves in having cutting-edge technologies, but the truth of the matter is that a layer of TLC on top of every process is the secret sauce to our success. Sometimes technology fails or our partners fail us (or maybe you didn’t quite hit our 6pm deadline). We commit to doing all we can to go the extra mile for you – HM Wallace will make you feel special.