You’re in the business of e-commerce and technology, not fulfillment and supply chain. We know that this is our responsibility, and we take it very seriously.

We make two commitments to you:

1. Your customers will enjoy just as good of an experience receiving product from us as they did purchasing it from you.
2. We are your partner in building the most effective business processes to streamline how our companies interact each day.

Customer Experience. Because the majority of our shipments go directly to customers’ homes, we think more about this critical customer touch-point than any other Master Distributor does. We have no choice but to get this right!

That’s why we offer the best product packaging, labels and packing slips with your brand, and the most customer-friendly shipping methods. We’ve even partnered with customers to include literature or other branded trinkets in each package.

Business Partner. Your Master Distributor should be more than just a warehouse of products to you.

You should expect your Distributor Partner to offer:

1. Product data, including high resolution images, spec sheets, and product attribute data.
2. Daily or hourly reporting (including inventory feeds, sales reporting, shipment tracking).
3. EDI or other integration services.